Privacy Policy

To unsubscribe, please use this form.

This website (“Website”) is the property of insufend.com (“we,” or “us”). We respect our user’s privacy, and we understand the importance of the information you entrust to us. This Privacy Policy describes our practices concerning the information we collect from you when you visit and use our Website.

Among other things, this policy describes the types of information we collect when you visit our website or utilize any of its functions, how we use and protect that information, how long we retain it, and with whom we share it. It also explains what your rights and options are as they pertain to that information. By visiting this website or using our Service, you consent to our collection and use of your information as described in this Privacy Policy.

This policy is incorporated into and made a part of our Terms of Service.

1. GDPR Compliance Statement

Pursuant to the terms of the EU General Data Protection Regulation (“GDPR”) and is the “Data Controller” with respect to all of the information collected from visitors to our Website and users of our Service. To ensure compliance with the GDPR, we have incorporated the following practices and procedures:

• (a) We verify that the third parties with which we share User information are GDPR compliant;
• (b) We ensure that data is stored in a manner that facilitates our ability to locate and delete information pertaining to a specific user upon request;
• (c) The manner in which we use the information we collect are limited to those discussed in this Privacy Policy;
• (f) If we modify any of the terms of this policy, we inform all of our Users; and
• (g) We have appointed an internal Data Protection Officer who is responsible for overseeing our privacy and data protection procedures and will serve as the individual point of contact for information access and deletion requests.

2. Information We Collect

We collect two basic types of information from our Users:

(a) Personal Data:

• (i) What is Personal Data? Personal Data is information that pertains to you specifically, and can help identify you as a person. We collect Personal Data from you whenever you complete a contact form on our website, including your name, email address, phone number, country, city, state, and zip code. You may also provide us with additional Personal Data in any email messages you send to us, or in the form of user forum posts or chats.
• (ii) When and How do we collect it? We collect Personal Data from Users when: (1) they submit a contact form on our website; (2) initiate an online chat with us; or (3) submit a post to our User forum. In addition, when you visit our Website we will record your IP address and/or unique mobile device identifier.
• (iii) How do we use Personal Data? We use Personal Data to communicate with you and respond to your requests. We may also use your email address to send you account related notices and promotional marketing materials.
• (iv) Where is Personal Data Stored? All Personal Data collected from Users outside and within the United States will be transferred and to and stored on the Amazon Cloud.

(b) General Information: General Information consists of information that is anonymous in nature and does not identify you as an individual. This includes your computer IP address, unique mobile device identifier, browser type, ISP or carrier name, and the URL of the last web page you visited before visiting our website.

• (i) How do we use General Information? General Information gives us insights on how people use the Service, and helps us to maintain, modify, and enhance it. We use cookies to help us customize your experience when using the Service. We also use services provided by Hotjar, Google Analytics, Facebook, and ZenDesk.
• (ii) Where is General Information Stored? All General Information collected from Users outside and within the United States will be transferred and to and stored on servers located in the Amazon Cloud.

3. How We Share information

We will not share Personal Data with third parties for marketing purposes without your consent. We will share Personal Data with certain third parties in the following ways:

• (a) Service Providers: We utilize third-party service providers (Amazon Web Services, ZenDesk, Amazon SES, Google Analytics, Hotjar) to perform certain functions on our behalf.
• (b) Law Enforcement: If requested or required by law enforcement authorities, courts, or regulators, we may disclose any information we have about our users.
• (c) Bulk Asset Transfers: In some cases, we may choose to buy or sell assets, and customer information is typically one of the transferred business assets.
• (d) Other Third Parties: We may reserve and have the right to disclose any information about you if we believe such action is necessary to protect our rights or public safety.

4. How We Protect Information

We use appropriate technical and organizational measures to protect the data we collect against unauthorized or unlawful access. However, because no security system can be 100% effective, we cannot completely guarantee the security of any information.

5. How Long We Keep Information

We retain Personal Data and General Information for as long as necessary to fulfill a business purpose or comply with a legal request. You may request that we delete your information in the manner described in Section 6.

6. Your Options and Rights

• (a) All Users: You may request that we stop sending you non-account related emails by clicking the “unsubscribe” link. You may also request deletion of your information by contacting our Data Protection Officer.
• (b) EU Citizens: You may request that we provide you with (or delete) all the information we collected from you under the GDPR.
• (c) California Residents: Under CalOPPA, you may request information regarding the types of Personal Data we share with third parties for direct marketing purposes.

7. Tracking Technology and Do-Not-Track Requests

We honor Do-Not-Track requests transmitted by Web browsers.

8. Children under 13

Our Website is not intended for users under the age of 18, and we do not knowingly collect any personal information from children under 18.

9. Modifications to this Privacy Policy

We reserve the right to amend, alter, or otherwise change this Privacy Policy at our sole and absolute discretion.

10. Questions

If you ever have any questions about this policy or the Personal Data and General Information we have collected please contact our Data Protection Officer.

Data Protection Officer Contact: support@insufend.com